April 29, 2024

Certified Mail Receipt

Certified Mail Receipt

If you mail a letter USPS Certified Mail the Post Office provides the mailer with (2) mail receipts.  The first certified mail receipt is many times described as ‘proof-of-acceptance’ this is a receipt from the Post Office that they accepted your letter on a specific date and time to prove your letter was mailed.  The second is referred to as ‘proof of delivery’ 

When you mail a Certified Mail letter you may need proof that you mailed the letter timely as well as evidence of delivery (to whom the mail was delivered and date of delivery), along with information about the recipient’s actual delivery address.. 

Certified Mail forms are available free from the local Post Office.  If you are mailing more than 3 items USPS suggests using a ‘firm sheet’ or manifest (PS-Form 3877).  This special certified mail receipt is printed using computer software and was designed to help large volume mailers that send lots of USPS Certified Mail.  The software insures the USPS Certified Mail article number is correctly listed with the accurate delivery address for each recipient with the unique article number for each piece of Certified Mail.  Additionally all USPS special service fees including the certified rates and costs, first class postage and additional endorsements are correct according to USPS standards.

When you take your letters or articles to the Post Office window clerk or Business Mail Entry Unit (BMEU) make sure they round stamp (date stamp) and sign the firm sheet or PS-3877 manifest. This becomes your receipt and legal proof of mailing and acceptance of your letter into the USPS mail stream.

No other paper receipt will be provided by USPS unless you are using the Electronic Return Receipt that provides electronic tracking and delivery confirmation service.

Other Related Certified Mail Questions:
What happens is my Certified Mail Letter is not delivered?
How can I get proof I the Certified Mail letter was delivered
How can I get proof I mailed a Certified Mail letter

To learn more about USPS Certified Mail automation contact Certified Mail Envelopes at 800-406-1792, sign up for the free trial and get 2 Certified Mail Envelopes with Electronic Return Receipt to try for free.

Certified Mail® Tracking

USPS Certified Mail® tracking provides the mailer ‘in-route’ tracking.  Origin Acceptance is the scan code used to record when each letter enters the mail stream. The date, time and Post Office of entry are recorded as evidence of mailing.

 

In-route tracking scans like Processed through Soft Facility, Arrival at Unit, Depart USPS Sort Facility, Notice Left, Refused and Delivered provide additional tracking about the letter’s delivery.  USPS Certified Mail® tracking has improved due to upgraded technology, new scanners and the intelligent mail bar codes.  USPS Certified Mail® tracking numbers can track your letters delivery information online at usps.com for up to 90 days after mailing.  The information reported may include messages like “Arrival at Unit’  ‘Notice Left,’ ‘Returned to Sender,’ ‘Refused’ and ‘Delivered.’  USPS has provided much better letter tracking and improved scan activity in recent years.  Local letter carriers are doing a much better job of recording the attempted delivery with dates and times, as well as reporting the tracking in-route and the final delivery.

USPS  Certified Mail® labels are assigned article numbers that consist of numbers that begin with a  70, 71  or new technology codes using the digital postmark may begin with a 94.  An example of this type of number is 9414815901016802011146.  This is the USPS Certified Mail® article number.  If you mistakenly try to track a FedEx tracking number into USPS it smart enough to tell you of the error, and inform you the tracking number was an invalid USPS tracking number.

All packages entering the mail stream are first scanned by USPS personnel. USPS only provides Special Service tracking service after the labels are printed or shipped from by an approved USPS third-party supplier.  In general most customers report the USPS tracking system needs improvement.  USPS’s Certified Mail® article and tracking numbers do not provide in-transit information like there is from UPS or FedEx.

For USPS Certified Mail®, proof of mailing and proof of delivery are what most people need. The tracking function only provides information about the actual letter’s delivery status.  If you use Priority Mail delivery this level of service will provide 2-3 day delivery in the U.S.  ‘In-route’ tracking and delivery confirmation are provided with this level of service.  Remember USPS does not scan each Certified Mail Envelope at every Post Office  like FedEx, UPS or other common carriers.  The USPS letter tracking services are improving slowly across America.  Many users report Certified Mail® letter tracking services much different than FedEx or UPS and the data is helpful to tell whether the letter has been delivered.  It is not uncommon for letters and packages to many time display an origin scan then a delivery scan.  Because USPS Certified Mail® requires every Certified letter to be signed for, it may take up to 3 weeks sometimes until a change in the tracking/delivery status changes.

If you send the USPS Money Order it is suggested you obtain a tracking confirmation. While en route scans may be provided in the future they are not a feature of Delivery Confirmation service today.

Delivery confirmation is provided as a part of Priority Mail and Certified Mai®l.  If you use Express Mail you will receive a confirmation email with a USPS tracking number. Your postage service includes the Delivery Confirmation and Tracking service fees. Additionally USPS sells Signature Confirmation services that provide a PDF file of the Signature when your item was delivered.

In summary, USPS Certified Mail® tracking is improving slowly.  USPS tracking is not available for military APO/FPO deliveries.  If USPS Certified Mail® delivery confirmation is unable to confirm delivery of your letter you are entitled to a refund for the Certified Mail special service because it was not properly administered or recorded.

Remember USPS tracking is really delivery confirmation and may not show up until the letter is delivered. The USPS system is primarily used to verify that something is sent or been delivered.